Quality assurance and way of working

From the moment you approve the quotation to the moment we complete your project and send it to you, we keep to the following guidelines:

  • Preparation (project analysis, allocating the project to one project manager, defining the way of working);
  • Execution (entrusting the project to the most suitable language specialist, monitoring and checking project-in-progress);
  • Quality control of the project including correction by a second native-speaking translator, the check on the layout, images and text length.

We keep you informed on the state of affairs; we contact you immediately if anything appears to be unclear during the process.

Quality charter

Our staff are qualified and specialized language experts. To assure the quality and the consistency of our translations, we work according to a Quality Charter. Each of our specialists has signed this quality charter. By doing this, they commit themselves to strict confidentiality and trust with regard to your documents.

Are you satisfied with our product?

Has Multilingo completely met your expectations? Then please let us know. In this way we can proactively take into account specific wishes you may have.